Last updated: March 2026

These terms govern the relationship between you and FAIROAKS HOLDINGS LIMITED (Company No. 14657489) when you use our website or engage us to provide services. Please read them carefully before using our website or instructing us to act on your behalf.

About us

Fairoaks Holdings Limited is registered in England and Wales and operates from 2nd Floor Grove House, 55 Lowlands Road, Harrow, HA1 3AW. We provide holding company formation, corporate governance, financial advisory, and related business services as described on our website.

Using our website

The content on this website is provided for general information about our services. While we make reasonable efforts to keep the information accurate and current, it does not constitute professional advice. You should not act on the basis of information on this website without first seeking specific professional guidance relevant to your circumstances.

You agree to use this website only for lawful purposes and in a way that does not infringe the rights of, or restrict the use of, this site by anyone else.

How we work together

When you instruct us to provide services, we will first discuss your requirements during an initial consultation, which we offer at no charge for the first 30 minutes. Following that, we will send you a written proposal or engagement letter setting out the scope of work, applicable fees, and estimated timeline. Our engagement begins once you accept this proposal in writing and any required initial payment has been received.

We will carry out the agreed work with reasonable skill and care, in accordance with the standards expected of professionals in our field. We will keep you informed of progress and raise any issues with you as they arise.

Fees and payment

All fees are quoted in British Pounds Sterling (GBP) and are exclusive of VAT, which will be applied at the current UK rate where applicable. Our standard payment terms are:

• One-off projects (such as company formation): a deposit of 50% is due on engagement, with the balance payable on completion
• Ongoing services (such as governance packages): invoiced quarterly in advance
• Advisory work billed by the hour: invoiced monthly in arrears based on recorded time

We accept payment by bank transfer, Visa, and Mastercard. Card payments are processed securely via Stripe. Invoices are due within 14 days of issue unless we agree otherwise in writing. We reserve the right to charge interest on late payments at 8% above the Bank of England base rate, in accordance with the Late Payment of Commercial Debts (Interest) Act 1998.

What we need from you

To deliver our services effectively, we rely on you to provide accurate, complete, and timely information. If we need specific documents or instructions from you, we will tell you clearly what is required and by when. Delays in providing information may affect our ability to meet agreed timelines, and in such cases we will not be responsible for resulting delays.

Cancellation and termination

Either party may end an engagement by giving 30 days’ written notice. If you cancel before we have begun work, any deposit paid will be refunded in full. If work has already started, we will invoice you for the work completed up to the date of termination, and refund any overpayment. Our cancellation and refund process is described more fully in our Refund Policy.

Confidentiality

We treat all information you provide to us as confidential. We will not disclose your information to any third party except where necessary for the delivery of our services (for example, communicating with Companies House on your behalf), where you give us permission, or where we are required to do so by law. This confidentiality obligation continues after our engagement ends.

Liability

We will perform our services with reasonable skill and care. However, our liability to you for any loss arising out of or in connection with our services (whether in contract, tort, or otherwise) shall not exceed the total fees paid by you to us in the 12 months preceding the event giving rise to the claim. We do not exclude or limit liability for death or personal injury caused by our negligence, for fraud, or for any other liability that cannot lawfully be excluded.

Intellectual property

The content of this website, including text, graphics, logos, and design, is owned by Fairoaks Holdings Limited and is protected by UK copyright law. You may view and print pages for your personal use, but you may not otherwise reproduce, distribute, or use our content without our written permission.

Disputes

If you are unhappy with any aspect of our service, please contact us at info@fairoakslimited.co.uk so we can try to resolve the matter. We will acknowledge your complaint within 2 business days and aim to provide a full response within 10 business days. These terms are governed by the laws of England and Wales, and any dispute that cannot be resolved between us will be subject to the jurisdiction of the courts of England and Wales.

FAIROAKS HOLDINGS LIMITED
2nd Floor Grove House, 55 Lowlands Road, Harrow, HA1 3AW
Email: info@fairoakslimited.co.uk | Company No. 14657489